Effective Date: July 29, 2024
Introduction
At Eco Footprints, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
Information We Collect
Personal Information: We may collect personal information when you voluntarily provide it to us. This information may include:
• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information
• Order history
• Account login information
Non-Personal Information: We may also collect non-personal information automatically when you visit our website. This information may include:
• IP address
• Browser type
• Device information
• Website usage data (e.g., pages visited, time spent on site)
How We Use Your Information
We use your information for the following purposes:
• Order Processing: To process your orders and deliver your purchases.
• Customer Support: To provide customer support and assistance.
• Marketing and Promotions: To send you marketing communications, such as newsletters, promotions, and product updates, if you have opted-in to receive them. You can unsubscribe at any time.
• Website Improvement: To analyze website traffic and user behavior to improve our website and user experience.
• Fraud Prevention: To prevent and detect fraud.
• Legal Compliance: To comply with applicable laws and regulations.
Data Sharing
We may share your personal information with third-party service providers who assist us in operating our business and providing services to you. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
We may also disclose your personal information if required by law or to protect our rights or the rights of others.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
• Encryption of sensitive data
• Secure servers
• Access controls
• Regular security audits
Your Rights
You have the following rights regarding your personal information:
• Access: The right to request information about the personal data we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete personal data.
• Erasure: The right to request deletion of your personal data.
• Restriction: The right to request restriction of processing of your personal data.
• Objection: The right to object to processing of your personal data.
• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller.
To exercise these rights, please contact us at [email protected]
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your website usage. You can manage your cookie preferences through your browser settings.
Children’s Privacy
Our website is not intended for children underthe age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
• Email: [email protected]
• Phone: +91 8879 56 1994